Recognized for his charitable undertakings, Gary Reis is also a successful entrepreneur. Gary Reis is the owner and president of ambulance transportation provider Access Ambulance Services, which serves Rhode Island and Massachusetts with its fleet of vehicles strategically stationed in various offices in both states.
The firm’s headquarters and communications dispatch center are located in Pawtucket, Rhode Island. The state-of-the-art communications center is staffed 24 hours a day throughout the year, and features a PBX phone system with 100 phone lines connected together. The communication center uses more than one phone carrier, and incoming service reaches the center from two different streets. This redundancy provides uninterrupted phone service, and clients who are calling will never experience a busy signal.
The center utilizes an advanced, computer-aided dispatch system to route and monitor its ambulance fleet, providing quantifiable and measurable information that enables Access Ambulance to provide clients with a safe response and on-time transport. Other redundant systems in place include an uninterrupted power supply, mirrored computer servers, and a natural gas generator on standby.
